The Advocate’s Edge

As a new attorney or law student, success in law isn’t just about your legal knowledge—it’s about your ability to work effectively with a team, especially your administrative staff. These individuals are often the unsung heroes of the legal profession, providing essential support that keeps everything running smoothly. Here’s why respecting and collaborating with your support staff is crucial to your success, along with actionable steps to build strong working relationships from day one.

Administrative Staff: The Backbone of Legal Practice

In any legal setting—whether in private practice, government, or corporate law—the administrative staff is essential. These professionals ensure that discovery is sent out on time, filings meet deadlines, and calendars are managed efficiently. When you’re just starting out, they’re often more familiar with local rules, office procedures, and the nuances of the practice than you are. Recognize that your law degree doesn’t make you an expert in these practical aspects. Treat your administrative assistant, paralegal, and receptionist as the skilled professionals they are.

Action Steps:

• Acknowledge Their Expertise: From day one, make it clear that you value their knowledge and experience. Seek their input on office procedures and local rules.
• Learn the Ropes: Take the time to understand their workflow and the challenges they face to work together more effectively.

They Know More Than You Think

When you start your first job, remember that your administrative staff has experience that you don’t. They’ve been working in the legal world while you were still in law school, and their insights can help you avoid rookie mistakes. Their knowledge of local practices, judges, and office dynamics can be invaluable as you learn the ropes. Recognizing their experience and wisdom will not only help you grow as an attorney but also build mutual respect.

Action Steps:

• Seek Their Guidance: When you’re unsure about something, ask your support staff for advice. Their input can save you time and help you avoid missteps.
• Show Humility: Demonstrate a willingness to learn from their experience rather than assuming you know better because of your degree.

They Handle Essential Tasks

Support staff take on many of the tasks that allow you to focus on legal work, from managing your calendar to handling client communications. Treating them with respect isn’t just about being a decent person—it’s about ensuring the smooth operation of your practice. A motivated and respected team is more likely to help you meet deadlines and manage your workload effectively.

Action Steps:

• Delegate Wisely: Trust your support staff with tasks they’re responsible for, and provide clear instructions to ensure they have what they need.
• Express Gratitude: Regularly acknowledge the hard work your staff does. A simple thank you can go a long way in maintaining a positive work environment.

Build a Positive Reputation

Your reputation as an attorney begins in the office. Being known for treating your team with respect and valuing their contributions will set you apart in a positive way. On the other hand, being difficult or disrespectful can damage your reputation and make it harder to succeed. How you interact with your administrative staff reflects on your professionalism and leadership abilities.

Action Steps:

• Communicate Clearly: Provide clear instructions and feedback to your support staff to prevent misunderstandings and ensure tasks are completed accurately.
• Be Collaborative: Work together with your staff as a team, offering help when needed and creating a supportive work environment.

Effective Communication: The Cornerstone of Success

Open and regular communication is key to a well-functioning legal practice. Regularly check in with your administrative team to ensure everyone is aligned on tasks and deadlines, and encourage them to share any concerns or suggestions. An open line of communication builds trust and ensures that your practice runs smoothly.

Action Steps:

• Hold Regular Check-Ins: Schedule meetings with your support staff to discuss ongoing tasks and any potential challenges.
• Encourage Feedback: Let your team know that their input is valued and that you’re open to their ideas for improving workflow.

Conclusion: Communication and Respect Are Key

As a young attorney, building a reputation for respect and effective communication with your support staff is essential for your career success. By valuing their expertise, fostering collaboration, and maintaining clear communication, you’ll set the foundation for a successful and fulfilling legal career. Remember, the most effective attorneys are those who understand the importance of working well with their team—support staff included.